Terms & Conditions
TERMS
AND CONDITIONS OF SALE
Unless
otherwise agreed in writing, the sale, delivery, repair and service of
all goods supplied by
Pedarson LTD will be subject to the following terms and conditions:
DEFINITIONS:
The ‘Company’
refers to PEDARSON LTD
The ‘Buyer’
means the person, individual or Company contracting to buy Goods
The ‘Goods’ means the goods the Buyer contracts to buy, which may be
specified in the order acknowledgement or other appropriate document and
includes where applicable units, parts, accessories, repairs and
service.
01.
DELIVERY
Orders are, (subject to stock availability) normally dispatched within,
1-2 working days from receipt of order. Delivery times and dates
specified by the Company are given and intended as an estimate only, if
the Company cannot deliver within 10 days the buyer will be informed
immediately and, with their agreement, arrange an alternative delivery
date. If we cannot agree another time for delivery the Buyer will be
entitled to receive a full refund.
02.
TERMS OF DELIVERY
Delivery
is ex works, and shall be deemed effective when the Goods are declared
available for dispatch or collection.
03.
PRICES
The prices shown are only applicable to purchases made via the Company
and are shown in Pounds Sterling. Any VAT. charges are displayed during
the initial phase of shopping before any payment details are entered and
can be calculated for the contents of your shopping cart or other means
of ordering.
04.
PAYMENT AND INTEREST
Payment can be made either by credit card or cheque with guarantee card,
or the Company may agree other forms of payment. All goods remain the
property of the Company until paid for in full.
The
Company reserves the right to charge interest on any overdue outstanding
accounts.
05.
RETURNED or DAMAGED OF GOODS
(a)
The Company will refund or replace at no extra cost any products damaged
before or on delivery, providing you notify us by telephone or in
writing within 7 days of receipt of any such damaged goods.
(b)
We will replace at no extra cost any products which have been lost in
transit providing you notify us by telephone or in writing within 21
days of us receiving your order or the delivery date of the products,
whichever shall be the later.
(c)
Cancellation
The
buyer has the right to a seven-day cooling off period, commencing the
day after goods are received, in which to cancel their order for
whatever reason. Should the customer choose to exercise these rights
they must return any goods supplied to them.
Your
money will be refunded (by the same method as payment), within 30 days
of cancellation. Please return the goods using the method by which they
were sent. A deduction will be made from the refund to cover the direct
cost of collecting the goods if you have not returned the goods within
this period. You are responsible for the cost of returning unwanted
goods or having the goods collected.
No
refunds will be permitted for goods returned which are not returned in
the original undamaged packaging and in perfect/ re sellable condition.
06.
CLAIMS
(a)
DESIGN
It is entirely the Buyer’s responsibility to ensure that the Goods
supplied are suitable for the particular purpose intended. In placing an
order the Buyer acknowledges that it has not been induced by any
representation by or on behalf of the Company, which has not been
confirmed in writing to or by the Company. Should the Buyer effect
onward sale or supply to a third party, all products must be delivered
in the original packaging, instructions and labeling.
(b)
LIABILITY FOR INSTALLATION AND USE
The Company shall not be liable for any defect or damage arising from
overheating or corrosion other than where a design has been supplied by
the Company and installation/application instructions have been
correctly implemented. The Company shall not be liable in the event that
the Buyer's use of the Goods is contrary to any general standards or
regulations in force from time to time. Furthermore, the Company shall
not be liable for any defect or damage arising out of improper use,
misuse, incorrect/improper installation, or any other damage arising
from any application contrary to generally acknowledged best practices.
The
Company will not be liable for any consequential loss or damage
howsoever caused.
07.
COMPLAINTS PROCEDURE
We endeavour to respond to all complaints promptly, and if we need to
investigate your query further we will advise you.
08.
SPECIFICATIONS
Specifications, indications of performance and other descriptions in the
Seller's catalogues, brochures, price lists and advertising material are
based on test conditions. Actual performance depends on the power
supply, the environment and installation conditions. The Company does
not warrant performance to these specifications in each installation.
The Company reserves the right to alter the specification and modify
Goods as part of regular product development in accordance with the
applicable quality standards and provisions resulting in variations of
performance specifications and other descriptions.
09.
GUARANTEES
Details of the guarantee offered for Elektra heating cables &
thermostats can found here.
10.
RETENTION OF TITLE
Any design, drawing, description model, sample and/or the like shall
remain the absolute property of the Company and the Buyer shall, if so
requested by the Company, return such design, drawing, description,
model, sample and/or the like to the Company. The Buyer shall have no
right to use or transfer or assign any drawing, description model,
sample and/or the like to any third party without the prior written
consent of the Company.
11.
LAW
Any and all disputes arising between the Company and the Buyer will be
subject to settlement under English Law.
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